Signing In to Your KruxOS Account¶
By the end of this page, you'll know how magic-link sign-in works on kruxos.com and what to do when a link doesn't arrive.
How sign-in works¶
Your KruxOS account has no password. Signing in (and signing up) uses a magic link:
- Enter your email address at kruxos.com/signup (or on the activation page).
- We email you a sign-in link.
- Open the link — you're signed in, and your account is created automatically the first time.
Links are single-use and short-lived
Each link works once and expires 15 minutes after it's sent. If it's expired or already used, just request a new one — there's no limit.
If you started from the activation page, open the link on the same device you're activating from so the flow can continue where you left off.
Didn't get the email?¶
- Check your spam or junk folder. Automated sign-in emails are occasionally filtered.
- Check the address. The email goes exactly to what you typed — a typo means it lands somewhere else (or nowhere). Re-enter your email and request a new link.
- Wait a minute, then retry. Delivery is usually seconds, but a busy mail provider can lag. Requesting a new link invalidates nothing — the newest link simply works.
- Corporate mail filters. If your organisation quarantines external mail, ask your admin to allow mail from kruxos.com, or use a personal address for your account.
Still stuck?¶
Contact support and include the email address you're trying to sign in with.
Related¶
- Activating Your Appliance — pairing your appliance with a license
- First-Boot Wizard — initial appliance setup